Taxation and Technology

This project addresses how data analytics and other digital technologies can significantly support the transformations required in public institutions to tackle societal challenges like those associated with the Sustainable Development Goals. It will focus in particular on the experiences of deploying these technologies in tax administrations, investigating the challenges, strategies, mechanisms and accrued benefits of their use of these technologies. This project aims to study how the contextual, organisational, technological and human factors interact in the adoption of data analytics and digital technologies in tax administrations. It seeks to deliver a deep understanding of what the successful adoption and use of digital technologies including data analytics in tax administrations entails.